How eCommerce fulfilment works with Shape
By combining industry experience and technology, Shape uses eCommerce fulfilment to empowers brands to streamline their eCommerce operations. Discover more today.
Get startedFrom online store to door, Shape can help you grow your brand
The ripple effect of successful fulfilment can transform an ordinary business into an extraordinary one. This creates a virtuous cycle of growth and success.
Imagine having access to the resources and expertise of storage and logistics professionals. Now imagine it but without having to invest, purchase, hire or maintain your own warehouse and equipment. That is where Shape adds value.
Shape adds value by taking away the stress of logistics, courier services and storage. This allows you to focus on growing your business, and is achieved without risk or any investment required. You can make substantial cost savings and deliver a superior experience for your current and potential customers.
ECommerce fulfilment is a powerful tool to grow your business. It is a vital component to any business that wants to thrive in today's competitive market. Here's how it works:
Step 1
Let's connect
When you partner with Shape, the simple onboarding journey begins. Integrations are available with all major eCommerce platforms. Whatever channels you use, Shape will connect to your online store and take responsibility for your order fulfilment.
When you partner with Shape, the simple onboarding journey begins. Integrations are available with all major eCommerce platforms. Whatever channels you use, Shape will connect to your online store and take responsibility for your order fulfilment.
Step 2
You send your stock to Shape
The next step of the process is for you to send us your stock. Shape's secure fulfilment centres handle and dispatch thousands of products across the world every single day, so you're in excellent hands. Collection of your stock can also be arranged.
The next step of the process is for you to send us your stock. Shape's secure fulfilment centres handle and dispatch thousands of products across the world every single day, so you're in excellent hands. Collection of your stock can also be arranged.
Step 3
Time to start selling
Once the integration has been completed and your stock has arrived, it's time to get selling! Each and every order will automatically be received on our cloud-based platform. This provides you with complete control and visibility of your inventory in real-time.
Once the integration has been completed and your stock has arrived, it's time to get selling! Each and every order will automatically be received on our cloud-based platform. This provides you with complete control and visibility of your inventory in real-time.
Step 4
We pick and pack your orders
When your customers have made their purchases, our dedicated team will pick, pack and dispatch your orders with over 99.9% accuracy. Shape uses state-of-the-art security and technology, barcode scanning and time-stamped recordings. you can rely on Shape's rapid dispatch to deliver your products quickly, safely, and in pristine condition.
If you require custom packaging as part of your brand experience, Shape can help you there too.
When your customers have made their purchases, our dedicated team will pick, pack and dispatch your orders with over 99.9% accuracy. Shape uses state-of-the-art security and technology, barcode scanning and time-stamped recordings. you can rely on Shape's rapid dispatch to deliver your products quickly, safely, and in pristine condition.
If you require custom packaging as part of your brand experience, Shape can help you there too.
Step 5
We ship your orders
Shape will dispatch your products quickly and efficiently using the most reliable, appropriate and cost-effective couriers on the market. At the point of dispatch, Shape will send real-time tracking data back to your channel. That way, you're always in control of your orders.
Shape will dispatch your products quickly and efficiently using the most reliable, appropriate and cost-effective couriers on the market. At the point of dispatch, Shape will send real-time tracking data back to your channel. That way, you're always in control of your orders.
Step 6
Happy customers
Your delighted customers receive their products on time, and in excellent condition. Remember, happy customers are the driving force behind greater brand loyalty. Think 5-star reviews, recommendations to family and friends, as well as repeat business.
Your delighted customers receive their products on time, and in excellent condition. Remember, happy customers are the driving force behind greater brand loyalty. Think 5-star reviews, recommendations to family and friends, as well as repeat business.
Why partner with Shape for your eCommerce fulfilment?
With well over a decade of 3PL & order fulfilment experience, Shape understands the opportunities and challenges of this fast-paced sector. You can trust Shape to take care of your fulfilment, so that you can focus on what matters most to you.
Whether you are completely new to 3PL & order fulfilment, or simply switching from your current provider, Shape can help. Shape's premium 3PL & fulfilment service is perfect for any ambitious or fast-growing eCommerce brand.
Shape is the specialist in third-party logistics and ecommerce fulfilment services. Shape's premium order fulfilment model and 3PL solution is backed by years of experience in eCommerce. Your brand has an exciting future, get in touch today to see how Shape can help deliver it.
Easy onboarding
Onboarding with Shape is simple. Our excellent team will be on hand to guide you from the fulfilment integration process, through to customers receiving your products. From storage fees to custom packaging, the Shape team will be able to answer any questions you may have. When you connect your Shopify store, your eCommerce business will be trading in no time.
Dedicated Account Manager
Whether you start selling products in one country or multiple territories and continents, you're in good hands. Rest assured, your dedicated Account Manager will be with you through every step of the eCommerce fulfilment process. You will also have full access to your data through our cloud-based Warehouse Management System (WMS).
Real time inventory management and storage
Equipped with the latest security systems, Shape's accredited organic fulfilment houses can house your entire range of products. Coupled with Shape's intuitive cloud-based smart portal, you will have complete oversight of your inventory levels in real-time. Our competitive distribution and storage fees are easy to calculate, based on storage and order volume.
Expert pick, pack and ship solution
Every single day, thousands of barcoded products are dispatched with 100% accuracy. Shape combines automated technology in our EU & UK eCommerce fulfilment centres for fast loading times in goods in and quick turnarounds. Your small business or large company will benefit from a seamless and rapid service with late cut off times.
The best UK delivery & shipping services
Shape partners with the most cost-effective and reliable couriers in the world. Services include day delivery, day handling and day dispatch. This enables Shape to provide a trustworthy service, and to reduce costs for growing your business. By securing the most competitive shipping rates, you can then pass the savings to your customers or invest back into your business.
Let Shape manage your customer returns
Sometimes products need to be returned for due to delivery related defects. Shape offers a seamless returns process that can align with your returns policy. This takes the headache of customer returns away from you and your business and provides full seller protection. Returns are visible on your warehouse management system portal.
Time to focus on you and your business
The value of using Shape as your order fulfilment and 3PL provider is to remove the stress off logistics and storage. This allows you to free up your time, make substantial cost savings, and deliver a superior service for your customers.
Whatever your product or service, with more time on your hands you are free to focus solely on achieving other aspects of your marketing strategies. Discover how to build your brand today.
Frequently asked questions
What is eCommerce fulfilment?
Shape provides eCommerce order fulfilment services for the UK, where we would fulfil your orders on your behalf. When you partner with Shape, your stock will be securely housed at our fulfilment centers. When we receive your orders, those products will be picked, packed and dispatched to your customers on your behalf.
Why should I use a fulfilment partner?
Whether you are a small business or an established company, rapid growth is now within your reach. Shape adds value by taking away the stress of logistics, courier services and storage. This allows you to focus on core business, make substantial cost savings and deliver a superior experience for your customers. This is achieved without risk or any investment required.
What eCommerce platforms do you connect with?
Shape integrates with all major platforms including the likes of Amazon, Shopify, eBay & WooCommerce. If you wish to use multiple channels, require a bespoke eCommerce platform to suit your business exactly, get in touch today.
Is my eCommerce store suitable for fulfilment?
Are you looking to grow your eCommerce business into an industry leader? If so, you need a fulfilment partner with a process that is efficient and robust. Contact Shape today to find out how we can help you meet your business objectives.
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